Company · Directory listing
Balto
Explore agent assist, automated QA, business insights, coaching, call summarization, and more. Balto publishes Balto Real-Time Guidance as named AI products. Balto is recorded in St. Louis, United States. Balto publishes product information at balto.ai. Balto headquarters are recorded as St.
Balto Software, Inc.
St. Louis, United States · US · 1 listing
Customer review aggregate: No published reviews
Ranking status: Directory only — not ranked
Directory ranking uses customer-review stars only. The separately purchased assurance assessment records Bronze/Silver/Gold depth, Assurance Score and risk class; none affects directory position.
Company details
About Balto
Explore agent assist, automated QA, business insights, coaching, call summarization, and more. Balto publishes Balto Real-Time Guidance as named AI products. Balto is recorded in St. Louis, United States. Balto publishes product information at balto.ai. Balto headquarters are recorded as St.
- Legal name
- Balto Software, Inc.
- Headquarters
- St. Louis, United States
- Markets
- —
- Company size
- —
Directory & rankings
Customer ranking
Directory only. This listing has no customer stars or ranked position.
- Agent assist · Directory only · Free listing · ranking code packs from £200 ex VAT
0 customer relationships verified at V3+ · Trustmark assessment results never affect this order.
Listings
Products and services from Balto
One product is listed for this company. Functional classification, deployment and autonomy are descriptive attributes. Impact class remains a separate assurance result.
- Public JSON for website embeds
Balto Real-Time Guidance
From their website · not verified evidence
SOFTWARE PRODUCT · Agent assist · Customer Service & CX
- Sectors
- Not specified
- Deployment
- Not specified
- Capabilities
- Not specified
- Autonomy
- ASSISTIVE
- Data exposure
- Not specified
What the vendor’s website says · supplier-provided, not verified evidence
Balto is the #1 Contact Center AI software. Explore agent assist, automated QA, business insights, coaching, call summarization, and more. Balto Real-Time Guidance is Balto's software product, from Balto Software, Inc. Published at balto.ai. Directory filing: Agent assist. Vendor legal name on this product record: Balto Software, Inc. Balto Real-Time Guidance is Balto's software product, from Balto Software, Inc. Published at balto.ai. Directory filing: Agent assist.
Verified claims
- Domain associated with this organisation: Yes
- Claim status: UNCLAIMED
- Last verified: 2026-09-17
What we have not verified
AI TrustMark has not independently verified supplier-provided marketing claims on this profile, including untested productivity, ROI or performance figures, unless they appear under verified claims or a named certificate. Absence of a claim from the verified list means it has not been evidenced here.
The organisation description above is supplier-provided unless a specific statement is listed as verified.
Products assessed
No assessed products are listed on this profile yet.
Customer experience
No published reviews yet. Review screenshots appear only with a qualifying Verity review; directory thumbnails from a vendor website are not review evidence.
Customer stories
No consented, relationship-verified customer stories yet.
FAQs
What does Balto do?
Explore agent assist, automated QA, business insights, coaching, call summarization, and more. Balto publishes Balto Real-Time Guidance as named AI products. Balto is recorded in St. Louis, United States. Balto publishes product information at balto.ai. Balto headquarters are recorded as St.
What AI services or products does it provide?
Balto Real-Time Guidance
Which AI categories does it operate in?
Agent assist
Has Balto been independently assessed by AI TrustMark?
No independent assessment result is published. Current listing status: Directory listing.
What procurement or assurance information is available?
Company identity, category assignment and any published certificates or assessment summaries appear on this page. Absence of a field means it has not been evidenced here.
Last verified: 2026-09-17
Methodology version: See current methodology
Why complete verification
Completing verification can improve the quality of the public evidence available on this supplier profile. Useful verified information can deepen the profile and make public questions about the named product more answerable. It does not buy directory ranking, review stars, a higher Assurance Score, a favourable certificate outcome, or a guaranteed Google ranking.
Payment remains independent from rankings and assessment outcomes. Start an assessment · Methodology