Verify an AI TrustMark
Enter a certificate number or open a QR link. The live AI TrustMark verification record is the public authority for that certificate. A copied badge, screenshot, PDF, email attachment or website claim can be out of date, incomplete, or applied to the wrong organisation or product.
A successful lookup shows whether the certificate is VALID, EXPIRED, SUSPENDED or REVOKED, together with the provider, product where relevant, dates and methodology version. There are no sample certificate IDs on this page — enter a number from a live badge or PDF, or leave the field empty to read how verification works.
How certificate verification works
AI TrustMark publishes a live verification record for each issued certificate. That record is read from the current register at the moment you look it up. It is not a marketing asset, and it is not a static file that a supplier can freeze in a slide pack.
Buyers, procurement teams and other relying parties should treat this page — or a QR code that opens this page — as the place to check whether a certificate still stands. A badge image only points to the record. It does not itself prove current status, identity, named product, dates or methodology.
The lookup returns the organisation the certificate was issued to, the product or assurance type named on the certificate, the certificate number, issue date, expiry date where set, methodology version, and the live status. If the certificate is not VALID, any published reason is shown on the individual record.
Certificate statuses
The public register uses four status labels. They describe the live record only. They are not a quality league table and they do not replace reading the named scope.
- VALID
- The stored certificate is not revoked or suspended, and it has not passed its expiry date. VALID does not mean every product sold by that organisation is in scope, and it does not mean the buyer can skip their own due diligence.
- EXPIRED
- The certificate's expiry date has passed. An expired record remains a historical public record. It is not current evidence of a completed assessment.
- SUSPENDED
- The certificate has been placed in a suspended state in the live register. It should not be treated as a current VALID certificate until the live record says otherwise.
- REVOKED
- The certificate has been withdrawn. A revoked record is not evidence of a current TrustMark. Where a reason is published on the live record, read that reason; this page does not add any other inference.
What a certificate covers
A certificate applies only to the identity and scope shown on the live record. Before relying on it, check:
- organisation or provider identity
- exact named product or service where a product is in scope
- assessment scope
- issue date
- expiry date
- methodology or version
- limitations or unresolved findings where they are shown
A certificate that names one product must not be assumed to cover every product, SKU, model, region, deployment or service line sold by the same organisation. Unnamed offerings remain outside that certificate unless the live record says otherwise.
Bronze, Silver and Gold
Bronze, Silver and Gold describe depth of investigation, not a league table of providers. Bronze records what can independently be verified from outside. Silver adds operational evidence that operations match claimed policy. Gold adds technical examination where access is granted.
Payment buys assessment and investigation work at the chosen depth. It does not buy a predetermined favourable result, a certificate, a score, or a directory position. How judgements are made is documented in the methodology.
Using a verification result in procurement
Use the live result as evidence in supplier due diligence. Confirm identity, named product, dates, methodology and status, then decide what else you still need for the intended use. Verification is evidence for a decision. It does not replace the buyer's legal, security, privacy, procurement or operational responsibilities.
If the live record is EXPIRED, SUSPENDED or REVOKED, do not treat a badge or PDF as current. Ask for the current certificate number and look it up here before relying on any supplier claim that a TrustMark is in force.
When other materials conflict with this record
Where an old badge, PDF, slide, email or website claim conflicts with the current verification record, the current live record is authoritative. Ask the supplier to explain the difference and to cite the same certificate number. Marketing copy does not update the public register.
Frequently asked questions
Is a badge image proof that a certificate is valid?
No. A badge, screenshot, PDF or QR artwork only points at the live record. The current verification record on this site is authoritative for status, identity, named product, dates and methodology.
Can one certificate cover every product from a company?
No. A certificate applies to the organisation and the exact named product or service shown on the live record, together with the stated assessment scope. Other products sold by the same organisation are not covered unless they appear on that record.
What do Bronze, Silver and Gold mean?
They describe depth of investigation, not a league table of providers. Bronze uses external evidence, Silver adds operational evidence, and Gold adds technical examination where access is granted. Payment buys that investigation work, not a predetermined favourable result.
What happens when a certificate expires?
The live status becomes EXPIRED once the expiry date has passed, unless the record is already SUSPENDED or REVOKED. An expired record is historical. It is not current evidence of a completed assessment.
What should I do if a supplier's claim differs from the live record?
Treat the current live record as authoritative. Ask the supplier to explain the difference and to point at the same certificate number. Do not prefer an old badge, PDF or website claim over the register.
