Company · Directory listing
Gainsight
Gainsight, Inc. · San Francisco, United States · US · 2 listings
Claim status: UNCLAIMED · No published reviews · Directory only — not ranked
Gainsight gives your people and AI the context to act at the right moment, so more customers get value, stay, and grow. Gainsight publishes Gainsight CS and Staircase AI by Gainsight as named AI products. Gainsight is used for Customer success and CRM intelligence work. Gainsight is recorded in San Francisco, United States.
Company details
About Gainsight
Gainsight gives your people and AI the context to act at the right moment, so more customers get value, stay, and grow. Gainsight publishes Gainsight CS and Staircase AI by Gainsight as named AI products. Gainsight is used for Customer success and CRM intelligence work. Gainsight is recorded in San Francisco, United States.
- Legal name
- Gainsight, Inc.
- Headquarters
- San Francisco, United States
- Markets
- —
- Company size
- —
Directory & rankings
Customer ranking
Directory only. This listing has no customer stars or ranked position.
- Customer success · Directory only · Free listing · ranking code packs from £200 ex VAT
- Customer success · Directory only · Free listing · ranking code packs from £200 ex VAT
0 customer relationships verified at V3+ · Trustmark assessment results never affect this order.
Listings
Products and services from Gainsight
2 products are listed for this company. Functional classification, deployment and autonomy are descriptive attributes. Impact class remains a separate assurance result.
- Public JSON for website embeds

Gainsight CS
From their website · not verified evidence
SOFTWARE PRODUCT · Customer success · Customer Service & CX
Secondary: CRM intelligence
- Sectors
- Not specified
- Deployment
- Not specified
- Capabilities
- Not specified
- Autonomy
- ASSISTIVE
- Data exposure
- Not specified
What the vendor’s website says · supplier-provided, not verified evidence
Gainsight gives your people and AI the context to act at the right moment, so more customers get value, stay, and grow. Gainsight CS is Gainsight's software product, from Gainsight, Inc. Published at gainsight.com/product/customer-success. Directory filing: Customer success. Vendor legal name on this product record: Gainsight, Inc. Gainsight CS is Gainsight's software product, from Gainsight, Inc. Published at gainsight.com/product/customer-success. Directory filing: Customer success.
- Public JSON for website embeds

Staircase AI by Gainsight
From their website · not verified evidence
SOFTWARE PRODUCT · Customer success · Customer Service & CX
- Sectors
- Not specified
- Deployment
- Not specified
- Capabilities
- Not specified
- Autonomy
- ASSISTIVE
- Data exposure
- Not specified
What the vendor’s website says · supplier-provided, not verified evidence
Gainsight gives your people and AI the context to act at the right moment, so more customers get value, stay, and grow. Staircase AI by Gainsight is Gainsight's software product, from Gainsight, Inc. Published at gainsight.com/staircase-ai. Directory filing: Customer success. Vendor legal name on this product record: Gainsight, Inc. Staircase AI by Gainsight is Gainsight's software product, from Gainsight, Inc. Published at gainsight.com/staircase-ai. Directory filing: Customer success.
Verified claims
- Domain associated with this organisation: Yes
- Claim status: UNCLAIMED
- Last verified:
What we have not verified
AI TrustMark has not independently verified supplier-provided marketing claims on this profile, including untested productivity, ROI or performance figures, unless they appear under verified claims or a named certificate. Absence of a claim from the verified list means it has not been evidenced here.
The organisation description above is supplier-provided unless a specific statement is listed as verified.
Products assessed
No assessed products are listed on this profile yet.
Customer experience
No published reviews yet. Review screenshots appear only with a qualifying Verity review; directory thumbnails from a vendor website are not review evidence.
Customer stories
No consented, relationship-verified customer stories yet.
FAQs
What does Gainsight do?
Gainsight gives your people and AI the context to act at the right moment, so more customers get value, stay, and grow. Gainsight publishes Gainsight CS and Staircase AI by Gainsight as named AI products. Gainsight is used for Customer success and CRM intelligence work. Gainsight is recorded in San Francisco, United States.
What AI services or products does it provide?
Gainsight CS, Staircase AI by Gainsight
Which AI categories does it operate in?
Customer success, Customer success
Has Gainsight been independently assessed by AI TrustMark?
No independent assessment result is published. Current listing status: Directory listing.
What procurement or assurance information is available?
Company identity, category assignment and any published certificates or assessment summaries appear on this page. Absence of a field means it has not been evidenced here.
Last verified:
Methodology version: See current methodology
Why complete verification
Completing verification can improve the quality of the public evidence available on this supplier profile. Useful verified information can deepen the profile and make public questions about the named product more answerable. It does not buy directory ranking, review stars, a higher Assurance Score, a favourable certificate outcome, or a guaranteed Google ranking.
Payment remains independent from rankings and assessment outcomes. Start an assessment · Methodology