Concierge Agent is Lorikeet's software product, from Operator Technologies AI Pty Ltd. Published at lorikeetcx.ai/product/ai-agents. Directory filing: Customer-support agents. Vendor legal name on this product record: Operator Technologies AI Pty Ltd. Concierge Agent Lorikeet Operator Technologies AI Pty Ltd lorikeetcx.ai/product/ai-agents Customer-support agents. Concierge Agent is Lorikeet's software product, from Operator Technologies AI Pty Ltd. Published at lorikeetcx.ai/product/ai-agents. Directory filing: Customer-support agents.

Category: Customer-support agents

Product listing

Concierge Agent

Name: Concierge Agent
Brand: Lorikeet

From Lorikeet

Share image from their website · not a live screen grab · not verified evidence

lorikeetcx.ai

AI Software Product · Customer-support agents · Customer Service & CX

Unclaimed
Directory-only

TrustMark reading

Where this product sits

Concierge Agent is classified as Customer-support agents. Customer-support agents are AI systems that handle or assist live customer conversations, often with knowledge retrieval and ticket actions. They are CX operations products. Authentication before account changes is the central procurement test.

Buyers typically come to Customer-support agents because queues grow while policy answers are inconsistent across channels. Classification is not a finding that this product solves that job.

This is TrustMark's classification reading for buyers comparing Customer-support agents products. It is not an Assurance Score, certificate, or ranked position.

What it is

Product classification

AI Software Product

Customer-support agents · Customer Service & CX

What it does

How this product is used

Capabilities: Not specified
Sectors: Cross-industry / not specified
Deployment: Not specified
Autonomy: ASSISTIVE
Data exposure: Not specified

Verified claims

What has been independently checked

Independently verified· 2026-09-17Domain association: Verified
This only confirms the listing is tied to a checked company website domain. It is not a product assessment, certificate, review star, or ranked position.

Claim this product

Supplier-provided information

AI TrustMark has not independently verified supplier-provided marketing claims on this profile, including untested productivity, ROI or performance figures, unless they appear under verified claims or a named certificate. Absence of a claim from the verified list means it has not been evidenced here.

What the vendor’s website says · supplier-provided, not verified evidence

Claim this listing to add a supplier statement Visit the product website →

Claim this listing to add a supplier statement alongside the website summary.

View the Lorikeet company page →

Category context

Why buyers look at Customer-support agents

Customer-support agents are AI systems that handle or assist live customer conversations, often with knowledge retrieval and ticket actions. They are CX operations products. Authentication before account changes is the central procurement test.

Queues grow while policy answers are inconsistent across channels.

This is category context, not an independent assessment of Concierge Agent. Vendor-claimed differences are listed above. Assessment results appear only after examination.

Browse Customer-support agents →

Where to get more information

Product website · www.lorikeetcx.ai/product/ai-agents
Lorikeet website
Company listing
Ask to be invited to review
Claim this listing to add a supplier statement

Other products from Lorikeet

No other products are listed for this company yet.

Why complete verification

Completing verification can improve the quality of the public evidence available on this product profile. Useful verified information can deepen the profile and make public questions about the named product more answerable. It does not buy directory ranking, review stars, a higher Assurance Score, a favourable certificate outcome, or a guaranteed Google ranking.

Payment remains independent from rankings and assessment outcomes. Start an assessment · Methodology