Company · Directory listing
Capacity
AI Software, LLC · 1 listing
Claim status: UNCLAIMED · No published reviews · Directory only — not ranked
Capacity is a unified CX automation platform that uses agentic AI to power AI agents, real-time agent assist and post-call automation. Capacity is used for Knowledge management work. Capacity publishes product information at capacity.com. Capacity is grouped with Knowledge management suppliers. Capacity records Capacity for procurement comparison.
Company details
About Capacity
Capacity is a unified CX automation platform that uses agentic AI to power AI agents, real-time agent assist and post-call automation. Capacity is used for Knowledge management work. Capacity publishes product information at capacity.com. Capacity is grouped with Knowledge management suppliers. Capacity records Capacity for procurement comparison.
- Legal name
- AI Software, LLC
- Headquarters
- —
- Markets
- —
- Company size
- —
Directory & rankings
Customer ranking
Directory only. This listing has no customer stars or ranked position.
- Knowledge management · Directory only · Free listing · ranking code packs from £200 ex VAT
0 customer relationships verified at V3+ · Trustmark assessment results never affect this order.
Listings
Products and services from Capacity
One product is listed for this company. Functional classification, deployment and autonomy are descriptive attributes. Impact class remains a separate assurance result.
- Public JSON for website embeds
Capacity
From their website · not verified evidence
SOFTWARE PRODUCT · Knowledge management · Search, Research & Knowledge
- Sectors
- Not specified
- Deployment
- Not specified
- Capabilities
- Not specified
- Autonomy
- ASSISTIVE
- Data exposure
- Not specified
What the vendor’s website says · supplier-provided, not verified evidence
Capacity is a unified CX automation platform for contact centres that replaces fragmented AI point solutions. It connects knowledge, systems and data into one AI foundation that powers voice, chat, SMS and email AI agents for routine enquiries around the clock, real-time guidance for human agents, quality assurance and outbound engagement, with knowledge updates feeding every channel. Capacity says teams can go live in weeks on its pre-trained CX foundation.
Verified claims
- Domain associated with this organisation: Yes
- Claim status: UNCLAIMED
- Last verified:
What we have not verified
AI TrustMark has not independently verified supplier-provided marketing claims on this profile, including untested productivity, ROI or performance figures, unless they appear under verified claims or a named certificate. Absence of a claim from the verified list means it has not been evidenced here.
The organisation description above is supplier-provided unless a specific statement is listed as verified.
Products assessed
No assessed products are listed on this profile yet.
Customer experience
No published reviews yet. Review screenshots appear only with a qualifying Verity review; directory thumbnails from a vendor website are not review evidence.
Customer stories
No consented, relationship-verified customer stories yet.
FAQs
What does Capacity do?
Capacity is a unified CX automation platform that uses agentic AI to power AI agents, real-time agent assist and post-call automation. Capacity is used for Knowledge management work. Capacity publishes product information at capacity.com. Capacity is grouped with Knowledge management suppliers. Capacity records Capacity for procurement comparison.
What AI services or products does it provide?
Capacity
Which AI categories does it operate in?
Knowledge management
Has Capacity been independently assessed by AI TrustMark?
No independent assessment result is published. Current listing status: Directory listing.
What procurement or assurance information is available?
Company identity, category assignment and any published certificates or assessment summaries appear on this page. Absence of a field means it has not been evidenced here.
Last verified:
Methodology version: See current methodology
Why complete verification
Completing verification can improve the quality of the public evidence available on this supplier profile. Useful verified information can deepen the profile and make public questions about the named product more answerable. It does not buy directory ranking, review stars, a higher Assurance Score, a favourable certificate outcome, or a guaranteed Google ranking.
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