Company · Directory listing
PolyAI
PolyAI is a London conversational-AI company selling voice assistants for contact centres. Public marketing covers replacing or assisting phone menus with speech agents over enterprise telephony. PolyAI publishes PolyAI Agent Studio as named AI products. PolyAI is used for Voicebots work. PolyAI is recorded in London, United Kingdom.
PolyAI Limited
London, United Kingdom · GB · 2 listings
Customer review aggregate: No published reviews
Ranking status: Directory only — not ranked
Directory ranking uses customer-review stars only. The separately purchased assurance assessment records Bronze/Silver/Gold depth, Assurance Score and risk class; none affects directory position.
Company details
About PolyAI
PolyAI is a London conversational-AI company selling voice assistants for contact centres. Public marketing covers replacing or assisting phone menus with speech agents over enterprise telephony. PolyAI publishes PolyAI Agent Studio as named AI products. PolyAI is used for Voicebots work. PolyAI is recorded in London, United Kingdom.
- Legal name
- PolyAI Limited
- Headquarters
- London, United Kingdom
- Markets
- —
- Company size
- —
Directory & rankings
Customer ranking
Directory only. This listing has no customer stars or ranked position.
- Voicebots · Directory only · Free listing · ranking code packs from £200 ex VAT
- Voicebots · Directory only · Free listing · ranking code packs from £200 ex VAT
0 customer relationships verified at V3+ · Trustmark assessment results never affect this order.
Listings
Products and services from PolyAI
2 products are listed for this company. Functional classification, deployment and autonomy are descriptive attributes. Impact class remains a separate assurance result.
- Public JSON for website embeds
SOFTWARE PRODUCT · Voicebots · Customer Service & CX
Secondary: Speech recognition, Customer-support agents, Customer-service chatbots
- Sectors
- Not specified
- Deployment
- SaaS, API
- Capabilities
- Speech recognition, Voice generation, Tool use
- Autonomy
- DELEGATED AGENT
- Data exposure
- Not specified
What the vendor’s website says · supplier-provided, not verified evidence
PolyAI is a London conversational-AI company selling voice assistants for contact centres. Public marketing covers replacing or assisting phone menus with speech agents over enterprise telephony. PolyAI is PolyAI's software product, from PolyAI Limited. Published at poly.ai. Directory filing: Voicebots. Deployment options: SaaS and API. Recorded capabilities: Speech recognition, Voice generation, and Tool use. PolyAI is PolyAI's software product, from PolyAI Limited. Published at poly.ai. Directory filing: Voicebots. Deployment options: SaaS and API. Recorded capabilities: Speech recognition, Voice generation, and Tool use.
- Public JSON for website embeds
PolyAI Agent Studio
From their website · not verified evidence
PLATFORM INFRASTRUCTURE · Voicebots · Customer Service & CX
- Sectors
- Not specified
- Deployment
- Not specified
- Capabilities
- Not specified
- Autonomy
- ASSISTIVE
- Data exposure
- Not specified
What the vendor’s website says · supplier-provided, not verified evidence
PolyAI is a London conversational-AI company selling voice assistants for contact centres. Public marketing covers replacing or assisting phone menus with speech agents over enterprise telephony. PolyAI Agent Studio is PolyAI's platform, from PolyAI Limited. Published at poly.ai/agent-studio. Directory filing: Voicebots. Vendor legal name on this product record: PolyAI Limited. PolyAI Agent Studio is PolyAI's platform, from PolyAI Limited. Published at poly.ai/agent-studio. Directory filing: Voicebots.
Verified claims
- Domain associated with this organisation: Yes
- Claim status: UNCLAIMED
- Last verified: 2026-09-17
What we have not verified
AI TrustMark has not independently verified supplier-provided marketing claims on this profile, including untested productivity, ROI or performance figures, unless they appear under verified claims or a named certificate. Absence of a claim from the verified list means it has not been evidenced here.
The organisation description above is supplier-provided unless a specific statement is listed as verified.
Products assessed
No assessed products are listed on this profile yet.
Customer experience
No published reviews yet. Review screenshots appear only with a qualifying Verity review; directory thumbnails from a vendor website are not review evidence.
Customer stories
No consented, relationship-verified customer stories yet.
FAQs
What does PolyAI do?
PolyAI is a London conversational-AI company selling voice assistants for contact centres. Public marketing covers replacing or assisting phone menus with speech agents over enterprise telephony. PolyAI publishes PolyAI Agent Studio as named AI products. PolyAI is used for Voicebots work. PolyAI is recorded in London, United Kingdom.
What AI services or products does it provide?
PolyAI, PolyAI Agent Studio
Which AI categories does it operate in?
Voicebots, Voicebots
Has PolyAI been independently assessed by AI TrustMark?
No independent assessment result is published. Current listing status: Directory listing.
What procurement or assurance information is available?
Company identity, category assignment and any published certificates or assessment summaries appear on this page. Absence of a field means it has not been evidenced here.
Last verified: 2026-09-17
Methodology version: See current methodology
Why complete verification
Completing verification can improve the quality of the public evidence available on this supplier profile. Useful verified information can deepen the profile and make public questions about the named product more answerable. It does not buy directory ranking, review stars, a higher Assurance Score, a favourable certificate outcome, or a guaranteed Google ranking.
Payment remains independent from rankings and assessment outcomes. Start an assessment · Methodology