AI TrustMark

Meeting assistants companies, products & suppliers

Meeting assistants join or sit beside calls to transcribe, summarise and capture actions. Buyers are purchasing capture plus workflow, and must handle consent, storage of audio and who can search recordings.

What are Meeting assistants?

Meeting assistants join or sit beside calls to transcribe, summarise and capture actions. Buyers are purchasing capture plus workflow, and must handle consent, storage of audio and who can search recordings.

What problems does it solve?

Actions disappear after calls and recordings sprawl across personal accounts.

Typical business use cases

  • Stand-ups
  • Sales calls
  • Customer meetings

Important capabilities

  • Transcription
  • Summary
  • CRM writeback
  • Search

What buyers should evaluate

  • Consent
  • Processing location
  • Bot vs native
  • Retention

Risks and governance considerations

Covert recording and training on call audio.

Procurement checklist

  • Notice
  • Retention
  • Access logs
  • Training policy

Relevant AI Trustmark assurance

Note quality is not independently scored unless a scoped eval exists.

Methodology · How verification works

Products and providers

Open a product profile for its catalogue details, or use the provider link for the company profile. Claimed listings appear first, then by name. Payment never changes the order.

  • Avoma

    By Avoma

    Accelerate your growth with Avoma’s all-in-one AI platform: Automate note-taking, scheduling, call coaching, CRM updates, and more. Pay only for what you need. Avoma is Avoma's sof

  • Circleback

    By Circleback

    Get the most out of every conversation with AI-powered meeting notes, action items, automations, and search. Works with Zoom, Google Meet, Microsoft Teams, Slack huddles, and in-pe

  • Fathom

    By Fathom

    Fathom captures, transcribes, and summarizes Zoom, Google Meet, and Microsoft Teams calls. Free for individuals, with AI-powered CRM updates for teams. Fathom is Fathom's software

  • Fellow

    By Fellow

    Fellow records, transcribes, and summarizes meetings for any team, with automatic action items and AI summaries. Enterprise security and compliance controls, and no AI training on

  • Fireflies.ai Notetaker

    By Fireflies.ai

    Fireflies.ai Notetaker is Fireflies.ai's software product, from Fireflies.AI Corp. Published at fireflies.ai/product. Directory filing: Note-taking. Deployment options: SaaS and AP

  • Jamie

    By Jamie

    The meeting intelligence platform you can trust. Jamie turns every meeting into knowledge you can act on, with no bot on the call, data hosted in the EU, ISO 27001 and GDPR. Jamie

  • MeetGeek

    By MeetGeek

    MeetGeek is the AI meeting platform that records, transcribes and summarizes every meeting, then automates the follow-up. Free to start, no bot required. MeetGeek is MeetGeek's sof

  • Read AI

    By Read AI

    Read AI provides meeting summaries, search, and insights across video conferencing tools. Public marketing also emphasises cross-platform meeting intelligence. It is presented for

  • Sembly AI

    By Sembly AI

    Sembly — agentic AI platform for professional services. Build on-brand client documents and presentations from scratch. Try it free. Sembly AI is Sembly AI's software product, from

  • tl;dv

    By tl;dv

    tl;dv is tl;dv's software product, from tldx Solutions GmbH. Published at tldv.io. Directory filing: Meeting assistants. Vendor legal name on this product record: tldx Solutions Gm

  • Zoom AI Companion

    By Zoom

    Modernize workflows with Zoom's trusted collaboration tools: including video meetings, Zoom Chat, VoIP phone, webinars, whiteboard, contact center, and events. Zoom AI Compani

Products

Claimed products appear first. Ranking packs and payment do not change this list.

Also used in this category

These products have a different primary category so they do not compete for the same ranking queries. They are listed here because buyers still encounter them in this job.

Related categories

Relevant procurement and assurance guides

Frequently asked questions

Is this note-taking or meeting intelligence?

Note-taking is capture. Meeting intelligence adds analytics and coaching. Assistants often bundle both; intent still differs.

What are Meeting assistants?

Meeting assistants join or sit beside calls to transcribe, summarise and capture actions. Buyers are purchasing capture plus workflow, and must handle consent, storage of audio and who can search recordings.

What model or provider changes should a buyer insist on being told about?

Material change usually includes a new model family, new region, new subprocessor, new write-capable tool, or a change that affects logging, privacy or human oversight. Those changes should trigger evidence refresh rather than a silent release.

How should buyers verify where AI customer data is processed?

Ask for the named processing locations, cloud regions and any subprocessors that see prompts, files or outputs. A directory listing is not evidence of residency. Independent assessment records the locations that were in scope on the assessment date.

Does a TrustMark on one product cover the rest of the company?

No. Independent assessment is scoped to the named organisation and, where relevant, the named product. Category pages list suppliers as a topic label. They do not imply that every listed company has been assessed.

What incident-handling evidence is useful for AI suppliers?

Buyers should see how AI-specific failures are detected, contained and notified — including unsafe outputs, data leakage and unauthorised agent actions. An incident policy that never mentions models, prompts or tools is incomplete for this class of product.

What security testing evidence should buyers request for an AI product?

Ask what was tested, against which version, whether prompt-injection, data-exfiltration and tenant isolation were in scope, and where failed prompts were stored. A generic ISO certificate or a vendor scanner screenshot is not by itself an AI TrustMark assessment.

How should buyers check AI subprocessors?

Ask for the named subprocessors that process prompts, files, embeddings or logs, their locations, and whether a change is notified. Related-organisation hosting should be disclosed. A privacy policy URL is not a current subprocessor list.