Product listing

Salesforce Einstein

Name: Salesforce Einstein
Brand: Salesforce

From Salesforce

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AI Software Product · CRM intelligence · Sales & Revenue

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Directory-only

Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Salesforce Einstein is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/artificial-intelligence. Directory filing: CRM intelligence. Vendor legal name on this product record: Salesforce, Inc. Salesforce Einstein is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/artificial-intelligence. Directory filing: CRM intelligence.

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Category: CRM intelligence · Salesforce

TrustMark reading

Where this product sits

Salesforce Einstein is classified as CRM intelligence. Enriching and cleaning the CRM and scoring records, not forecasting or coaching. Jobs: enrichment; dedup and hygiene; lead/account scoring in crm.

Buyers typically come to CRM intelligence because cRM is still a graveyard of incomplete records. Classification is not a finding that this product solves that job.

Secondary listings (Sales copilots, Sales forecasting) show adjacent buyer jobs. This is a classification reading, not an Assurance Score, certificate, or ranked position.

What it is

Product classification

AI Software Product

CRM intelligence · Sales & Revenue

Secondary: Sales copilots, Sales forecasting

What it does

How this product is used

Capabilities: Not specified
Sectors: Cross-industry / not specified
Deployment: Not specified
Autonomy: ASSISTIVE
Data exposure: Not specified

Verified claims

What has been independently checked

Independently verified· 2026-09-17Domain association: Verified
This only confirms the listing is tied to a checked company website domain. It is not a product assessment, certificate, review star, or ranked position.

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Supplier-provided information

AI TrustMark has not independently verified supplier-provided marketing claims on this profile, including untested productivity, ROI or performance figures, unless they appear under verified claims or a named certificate. Absence of a claim from the verified list means it has not been evidenced here.

What the vendor’s website says · supplier-provided, not verified evidence

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Category context

Why buyers look at CRM intelligence

Enriching and cleaning the CRM and scoring records, not forecasting or coaching. Jobs: enrichment; dedup and hygiene; lead/account scoring in crm.

CRM is still a graveyard of incomplete records.

This is category context, not an independent assessment of Salesforce Einstein. Vendor-claimed differences are listed above. Assessment results appear only after examination.

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Where to get more information

Product website · www.salesforce.com/artificial-intelligence/
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Company listing
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Other products from Salesforce

Agentforce Claim
Salesforce Agentforce is Salesforce's platform for building and deploying AI agents across CRM and customer workflows. Public marketing also emphasises native CRM/data graph integration. It is presented for Salesforce customers automating service/sales. Agentforce is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/agentforce. Directory filing: AI agents.
Agentforce for Marketing Claim
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Agentforce for Marketing is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/marketing/agentforce-marketing. Directory filing: Next-best action. Vendor legal name on this product record: Salesforce, Inc. Agentforce for Marketing is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/marketing/agentforce-marketing. Directory filing: Next-best action.
Agentforce SDR Claim
Salesforce AI sales agents on Sales Cloud help automate and scale sales-team work, pipeline management, and deal closings.
Agentforce Service Agent Claim
Salesforce Agentforce is an AI agent platform for building and customizing autonomous agents that support employees and customers, with integration into the Salesforce ecosystem.
Marketing Cloud Personalization Claim
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Marketing Cloud Personalization is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/marketing/personalization. Directory filing: Personalisation platforms. Vendor legal name on this product record: Salesforce, Inc. Marketing Cloud Personalization is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/marketing/personalization. Directory filing: Personalisation platforms.
MuleSoft Agent Fabric Claim
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. MuleSoft Agent Fabric is Salesforce's platform, from Salesforce, Inc. Published at salesforce.com/mulesoft/agent-fabric. Directory filing: Agent orchestration. Vendor legal name on this product record: Salesforce, Inc. MuleSoft Agent Fabric is Salesforce's platform, from Salesforce, Inc. Published at salesforce.com/mulesoft/agent-fabric. Directory filing: Agent orchestration.
Salesforce Data 360 Claim
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Salesforce Data 360 is Salesforce's platform, from Salesforce, Inc. Published at salesforce.com/marketing/data. Directory filing: Customer segmentation. Vendor legal name on this product record: Salesforce, Inc. Salesforce Data 360 is Salesforce's platform, from Salesforce, Inc. Published at salesforce.com/marketing/data. Directory filing: Customer segmentation.
Salesforce Einstein Forecasting Claim
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Salesforce Einstein Forecasting is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/artificial-intelligence. Directory filing: Sales forecasting. Vendor legal name on this product record: Salesforce, Inc. Salesforce Einstein Forecasting is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/artificial-intelligence. Directory filing: Sales forecasting.
Salesforce Flow Claim
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Salesforce Flow is Salesforce's software product, from Salesforce, Inc. Published at developer.salesforce.com/developer-centers/flow. Vendor legal name on this product record: Salesforce, Inc. Salesforce Flow is Salesforce's software product, from Salesforce, Inc. Published at developer.salesforce.com/developer-centers/flow.
Salesforce Platform Claim
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Salesforce Platform is Salesforce's platform, from Salesforce, Inc. Published at salesforce.com/platform. Directory filing: Low / no-code AI builders. Vendor legal name on this product record: Salesforce, Inc. Salesforce Platform is Salesforce's platform, from Salesforce, Inc. Published at salesforce.com/platform. Directory filing: Low / no-code AI builders.
Tableau Pulse Claim
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Tableau Pulse is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com. Directory filing: BI copilots. Vendor legal name on this product record: Salesforce, Inc. Tableau Pulse is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com. Directory filing: BI copilots.

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