Company · Directory listing
Salesforce
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Salesforce publishes Agentforce for Marketing, Agentforce Service Agent, and Salesforce Platform as named AI products. Salesforce is used for AI SDRs and Sales copilots work. Salesforce is recorded in San Francisco, United States.
Salesforce, Inc.
San Francisco, United States · US · 12 listings
Customer review aggregate: No published reviews
Ranking status: Directory only — not ranked
Directory ranking uses customer-review stars only. The separately purchased assurance assessment records Bronze/Silver/Gold depth, Assurance Score and risk class; none affects directory position.
Company details
About Salesforce
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Salesforce publishes Agentforce for Marketing, Agentforce Service Agent, and Salesforce Platform as named AI products. Salesforce is used for AI SDRs and Sales copilots work. Salesforce is recorded in San Francisco, United States.
- Legal name
- Salesforce, Inc.
- Headquarters
- San Francisco, United States
- Markets
- —
- Company size
- —
Directory & rankings
Customer ranking
Directory only. This listing has no customer stars or ranked position.
- AI agents · Directory only · Free listing · ranking code packs from £200 ex VAT
- Next-best action · Directory only · Free listing · ranking code packs from £200 ex VAT
- AI SDRs · Directory only · Free listing · ranking code packs from £200 ex VAT
- Customer-support agents · Directory only · Free listing · ranking code packs from £200 ex VAT
- Personalisation platforms · Directory only · Free listing · ranking code packs from £200 ex VAT
- Agent orchestration · Directory only · Free listing · ranking code packs from £200 ex VAT
- Customer segmentation · Directory only · Free listing · ranking code packs from £200 ex VAT
- CRM intelligence · Directory only · Free listing · ranking code packs from £200 ex VAT
- Sales forecasting · Directory only · Free listing · ranking code packs from £200 ex VAT
- Workflow automation · Directory only · Free listing · ranking code packs from £200 ex VAT
- Low / no-code AI builders · Directory only · Free listing · ranking code packs from £200 ex VAT
- BI copilots · Directory only · Free listing · ranking code packs from £200 ex VAT
0 customer relationships verified at V3+ · Trustmark assessment results never affect this order.
Listings
Products and services from Salesforce
12 products are listed for this company. Functional classification, deployment and autonomy are descriptive attributes. Impact class remains a separate assurance result.
- Public JSON for website embeds
Agentforce
From their website · not verified evidence
SOFTWARE PRODUCT · AI agents · Agents & Automation
- Sectors
- Not specified
- Deployment
- Not specified
- Capabilities
- Not specified
- Autonomy
- ASSISTIVE
- Data exposure
- Not specified
What the vendor’s website says · supplier-provided, not verified evidence
Salesforce Agentforce is Salesforce's platform for building and deploying AI agents across CRM and customer workflows. Public marketing also emphasises native CRM/data graph integration. It is presented for Salesforce customers automating service/sales.
Who they say it is for. Salesforce customers automating service/sales
How they differentiate (vendor-claimed)
- Native CRM/data graph integration
- Enterprise agent platform on Salesforce
Cited from salesforce.com · read 2026-09-12. TrustMark has not independently verified these statements.
- Public JSON for website embeds
SOFTWARE PRODUCT · Next-best action · Personalisation & Recommendations
- Sectors
- Not specified
- Deployment
- Not specified
- Capabilities
- Not specified
- Autonomy
- ASSISTIVE
- Data exposure
- Not specified
What the vendor’s website says · supplier-provided, not verified evidence
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Agentforce for Marketing is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/marketing/agentforce-marketing. Directory filing: Next-best action. Vendor legal name on this product record: Salesforce, Inc. Agentforce for Marketing is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/marketing/agentforce-marketing. Directory filing: Next-best action.
- Public JSON for website embeds
Agentforce SDR
From their website · not verified evidence
SOFTWARE PRODUCT · AI SDRs · Sales & Revenue
Secondary: Sales copilots, Prospecting
- Sectors
- Not specified
- Deployment
- Not specified
- Capabilities
- Not specified
- Autonomy
- ASSISTIVE
- Data exposure
- Not specified
What the vendor’s website says · supplier-provided, not verified evidence
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Agentforce SDR is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/sales/ai-sales-agent. Directory filing: AI SDRs. Vendor legal name on this product record: Salesforce, Inc. Agentforce SDR is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/sales/ai-sales-agent. Directory filing: AI SDRs.
- Public JSON for website embeds
Agentforce Service Agent
From their website · not verified evidence
SOFTWARE PRODUCT · Customer-support agents · Customer Service & CX
- Sectors
- Not specified
- Deployment
- Not specified
- Capabilities
- Not specified
- Autonomy
- ASSISTIVE
- Data exposure
- Not specified
What the vendor’s website says · supplier-provided, not verified evidence
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Agentforce Service Agent is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/agentforce. Directory filing: Customer-support agents. Vendor legal name on this product record: Salesforce, Inc. Agentforce Service Agent is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/agentforce. Directory filing: Customer-support agents.
- Public JSON for website embeds
Marketing Cloud Personalization
From their website · not verified evidence
SOFTWARE PRODUCT · Personalisation platforms · Personalisation & Recommendations
- Sectors
- Not specified
- Deployment
- Not specified
- Capabilities
- Not specified
- Autonomy
- ASSISTIVE
- Data exposure
- Not specified
What the vendor’s website says · supplier-provided, not verified evidence
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Marketing Cloud Personalization is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/marketing/personalization. Directory filing: Personalisation platforms. Vendor legal name on this product record: Salesforce, Inc. Marketing Cloud Personalization is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/marketing/personalization. Directory filing: Personalisation platforms.
- Public JSON for website embeds
MuleSoft Agent Fabric
From their website · not verified evidence
PLATFORM INFRASTRUCTURE · Agent orchestration · Agents & Automation
- Sectors
- Not specified
- Deployment
- Not specified
- Capabilities
- Not specified
- Autonomy
- ASSISTIVE
- Data exposure
- Not specified
What the vendor’s website says · supplier-provided, not verified evidence
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. MuleSoft Agent Fabric is Salesforce's platform, from Salesforce, Inc. Published at salesforce.com/mulesoft/agent-fabric. Directory filing: Agent orchestration. Vendor legal name on this product record: Salesforce, Inc. MuleSoft Agent Fabric is Salesforce's platform, from Salesforce, Inc. Published at salesforce.com/mulesoft/agent-fabric. Directory filing: Agent orchestration.
- Public JSON for website embeds
Salesforce Data 360
From their website · not verified evidence
PLATFORM INFRASTRUCTURE · Customer segmentation · Personalisation & Recommendations
- Sectors
- Not specified
- Deployment
- Not specified
- Capabilities
- Not specified
- Autonomy
- ASSISTIVE
- Data exposure
- Not specified
What the vendor’s website says · supplier-provided, not verified evidence
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Salesforce Data 360 is Salesforce's platform, from Salesforce, Inc. Published at salesforce.com/marketing/data. Directory filing: Customer segmentation. Vendor legal name on this product record: Salesforce, Inc. Salesforce Data 360 is Salesforce's platform, from Salesforce, Inc. Published at salesforce.com/marketing/data. Directory filing: Customer segmentation.
- Public JSON for website embeds
Salesforce Einstein
From their website · not verified evidence
SOFTWARE PRODUCT · CRM intelligence · Sales & Revenue
Secondary: Sales copilots, Sales forecasting
- Sectors
- Not specified
- Deployment
- Not specified
- Capabilities
- Not specified
- Autonomy
- ASSISTIVE
- Data exposure
- Not specified
What the vendor’s website says · supplier-provided, not verified evidence
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Salesforce Einstein is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/artificial-intelligence. Directory filing: CRM intelligence. Vendor legal name on this product record: Salesforce, Inc. Salesforce Einstein is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/artificial-intelligence. Directory filing: CRM intelligence.
- Public JSON for website embeds
Salesforce Einstein Forecasting
From their website · not verified evidence
SOFTWARE PRODUCT · Sales forecasting · Sales & Revenue
Secondary: CRM intelligence, Predictive analytics
- Sectors
- Not specified
- Deployment
- Not specified
- Capabilities
- Not specified
- Autonomy
- ASSISTIVE
- Data exposure
- Not specified
What the vendor’s website says · supplier-provided, not verified evidence
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Salesforce Einstein Forecasting is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/artificial-intelligence. Directory filing: Sales forecasting. Vendor legal name on this product record: Salesforce, Inc. Salesforce Einstein Forecasting is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com/artificial-intelligence. Directory filing: Sales forecasting.
- Public JSON for website embeds
Salesforce Flow
From their website · not verified evidence
SOFTWARE PRODUCT · Workflow automation · Agents & Automation
- Sectors
- Not specified
- Deployment
- Not specified
- Capabilities
- Not specified
- Autonomy
- ASSISTIVE
- Data exposure
- Not specified
What the vendor’s website says · supplier-provided, not verified evidence
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Salesforce Flow is Salesforce's software product, from Salesforce, Inc. Published at developer.salesforce.com/developer-centers/flow. Vendor legal name on this product record: Salesforce, Inc. Salesforce Flow is Salesforce's software product, from Salesforce, Inc. Published at developer.salesforce.com/developer-centers/flow.
- Public JSON for website embeds
Salesforce Platform
From their website · not verified evidence
PLATFORM INFRASTRUCTURE · Low / no-code AI builders · Developer & Engineering
- Sectors
- Not specified
- Deployment
- Not specified
- Capabilities
- Not specified
- Autonomy
- ASSISTIVE
- Data exposure
- Not specified
What the vendor’s website says · supplier-provided, not verified evidence
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Salesforce Platform is Salesforce's platform, from Salesforce, Inc. Published at salesforce.com/platform. Directory filing: Low / no-code AI builders. Vendor legal name on this product record: Salesforce, Inc. Salesforce Platform is Salesforce's platform, from Salesforce, Inc. Published at salesforce.com/platform. Directory filing: Low / no-code AI builders.
- Public JSON for website embeds
SOFTWARE PRODUCT · BI copilots · Analytics & Decision Intelligence
Secondary: AI analytics
- Sectors
- Not specified
- Deployment
- Not specified
- Capabilities
- Not specified
- Autonomy
- ASSISTIVE
- Data exposure
- Not specified
What the vendor’s website says · supplier-provided, not verified evidence
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Tableau Pulse is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com. Directory filing: BI copilots. Vendor legal name on this product record: Salesforce, Inc. Tableau Pulse is Salesforce's software product, from Salesforce, Inc. Published at salesforce.com. Directory filing: BI copilots.
Verified claims
- Domain associated with this organisation: Yes
- Claim status: UNCLAIMED
- Last verified: 2026-09-17
What we have not verified
AI TrustMark has not independently verified supplier-provided marketing claims on this profile, including untested productivity, ROI or performance figures, unless they appear under verified claims or a named certificate. Absence of a claim from the verified list means it has not been evidenced here.
The organisation description above is supplier-provided unless a specific statement is listed as verified.
Products assessed
No assessed products are listed on this profile yet.
Customer experience
No published reviews yet. Review screenshots appear only with a qualifying Verity review; directory thumbnails from a vendor website are not review evidence.
Customer stories
No consented, relationship-verified customer stories yet.
FAQs
What does Salesforce do?
Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Salesforce publishes Agentforce for Marketing, Agentforce Service Agent, and Salesforce Platform as named AI products. Salesforce is used for AI SDRs and Sales copilots work. Salesforce is recorded in San Francisco, United States.
What AI services or products does it provide?
Agentforce, Agentforce for Marketing, Agentforce SDR, Agentforce Service Agent, Marketing Cloud Personalization, MuleSoft Agent Fabric, Salesforce Data 360, Salesforce Einstein, Salesforce Einstein Forecasting, Salesforce Flow, Salesforce Platform, Tableau Pulse
Which AI categories does it operate in?
AI agents, Next-best action, AI SDRs, Customer-support agents, Personalisation platforms, Agent orchestration, Customer segmentation, CRM intelligence, Sales forecasting, Workflow automation, Low / no-code AI builders, BI copilots
Has Salesforce been independently assessed by AI TrustMark?
No independent assessment result is published. Current listing status: Directory listing.
What procurement or assurance information is available?
Company identity, category assignment and any published certificates or assessment summaries appear on this page. Absence of a field means it has not been evidenced here.
Last verified: 2026-09-17
Methodology version: See current methodology
Why complete verification
Completing verification can improve the quality of the public evidence available on this supplier profile. Useful verified information can deepen the profile and make public questions about the named product more answerable. It does not buy directory ranking, review stars, a higher Assurance Score, a favourable certificate outcome, or a guaranteed Google ranking.
Payment remains independent from rankings and assessment outcomes. Start an assessment · Methodology