AI TrustMark

AI agents companies, products & suppliers

AI agents are systems that plan steps and call tools or browsers to complete a goal, rather than only drafting text. They are bought when work requires acting in other systems. The procurement question is which actions are allowed, logged and reversible.

What are AI agents?

AI agents are systems that plan steps and call tools or browsers to complete a goal, rather than only drafting text. They are bought when work requires acting in other systems. The procurement question is which actions are allowed, logged and reversible.

What problems does it solve?

Automation that still needs a human to click through SaaS tools, with no audit trail when a bot does it instead.

Typical business use cases

  • Research plus write-back
  • Browser workflows
  • Multi-app operations

Important capabilities

  • Planning
  • Tool use
  • Memory
  • Approval gates

What buyers should evaluate

  • Action allow-list
  • Human approval
  • Observability
  • Identity of the agent

Risks and governance considerations

Unauthorised writes, prompt injection via tool output, and unattended spend.

Procurement checklist

  • Permitted tools
  • Kill switch
  • Logs
  • Identity

Relevant AI Trustmark assurance

Agents that can take actions are scoped with a higher impact class than text-only assistants.

Methodology · How verification works

Products and providers

Open a product profile for its catalogue details, or use the provider link for the company profile. Claimed listings appear first, then by name. Payment never changes the order.

  • Amazon Bedrock Agents

    By Amazon Web Services

    Amazon Bedrock Agents is an AWS capability in Amazon Bedrock for building agents that use foundation model reasoning, company APIs and data sources to break down user requests and

  • Atlassian Rovo

    By Atlassian

    Rovo is Atlassian's AI teammate/search and knowledge layer across Jira, Confluence, and connected work apps. Public marketing also emphasises teamwork graph across Atlassian suite.

  • Automation Anywhere

    By Automation Anywhere

    Automation Anywhere is a US enterprise automation company selling robotic process automation and related AI agent software. Public marketing covers attended and unattended automati

  • Bardeen

    By Bardeen

    Bardeen is a GTM automation platform for finding and reaching leads. It combines an AI web scraper, web search for lead discovery, contact enrichment with validated emails and phon

  • Barnacle Labs AI Engineering

    By Barnacle Labs

    Barnacle Labs is a London applied AI engineering consultancy, founded in 2022 by the former European CTO of IBM Watson, that helps enterprises take AI from pilot into production. I

  • Cloudflare Agents SDK MCP Support

    By Cloudflare

    Cloudflare Agents SDK MCP Support is Cloudflare's platform, from Cloudflare, Inc. Published at developers.cloudflare.com/agents/model-context-protocol. Directory filing: Agent inte

  • Gemini Enterprise

    By Google

    Gemini Enterprise is Google Cloud's work agent for businesses, which Google now markets as Gemini for Business. It is a single agent that works across a company's email, documents,

  • Manus

    By Manus

    Manus is the action engine that goes beyond answers to execute tasks, automate workflows, and extend your human reach. Ltd.). Manus is Manus's software product, from Butterfly Effe

  • Microsoft Copilot Studio

    By Microsoft

    Microsoft Copilot Studio is Microsoft's no-code platform for creating and managing custom AI agents, workflows and apps. Teams can build chat or voice agents, add autonomous agents

  • Neurons Lab AI Enablement

    By Neurons Lab

    Neurons Lab helps financial institutions move from AI-curious to AI-enabled with training programmes and custom AI agents for regulated environments; AWS Advanced Partner claims. P

  • OpenAI Agents SDK

    By OpenAI

    OpenAI is a US AI research company that sells hosted assistants, APIs and developer tools, including ChatGPT and the OpenAI API. OpenAI Agents SDK is OpenAI's platform, from OpenAI

  • OpenHands

    By OpenHands

    Meet OpenHands, the open-source, model-agnostic platform for cloud coding agents. Automate real engineering work securely and transparently. Build faster with full control. OpenHan

  • Relay.app

    By Relay.app

    Relay.app is Relay.app's software product, from Relay.app, Inc. Published at relay.app. Directory filing: AI agents. Vendor legal name on this product record: Relay.app, Inc. Relay

  • Relevance AI Agents

    By Relevance AI

    Deliver maximum ROI through optimized specialist agents. Build agents for sales, customer success, marketing and HR, and run millions of daily tasks on one platform. Relevance AI A

  • Agentforce

    By Salesforce

    Salesforce Agentforce is Salesforce's platform for building and deploying AI agents across CRM and customer workflows. Public marketing also emphasises native CRM/data graph integr

  • ServiceNow AI Agents

    By ServiceNow

    ServiceNow sells workflow software for IT, customer and employee operations, with Now Assist AI features. Public pages cover enterprise workflow platforms. ServiceNow AI Agents is

  • UiPath

    By UiPath

    UiPath is an enterprise automation company selling robotic process automation, API integration and related AI features. Public marketing covers desktop and server digital workers f

  • AI Agent Development & Workflow Automation

    By YTEQO

    YTEQO provides AI agent development and workflow automation services. Work in these areas for YTEQO has been ongoing since 2025. This directory entry describes services, not a name

  • Zapier Agents

    By Zapier

    Build and scale AI workflows and agents across 9,000+ apps with Zapier—the most connected AI orchestration platform. Trusted by 3 million+ businesses. Zapier Agents is Zapier's sof

Products

Claimed products appear first. Ranking packs and payment do not change this list.

Also used in this category

These products have a different primary category so they do not compete for the same ranking queries. They are listed here because buyers still encounter them in this job.

Related categories

Relevant procurement and assurance guides

Frequently asked questions

How do agents differ from workflow automation?

Workflow automation follows a predefined graph. Agents choose steps. Both can write to systems; the control model differs.

What are AI agents?

AI agents are systems that plan steps and call tools or browsers to complete a goal, rather than only drafting text. They are bought when work requires acting in other systems. The procurement question is which actions are allowed, logged and reversible.

What should buyers check when an AI agent can take actions?

Ask which tools, systems and write actions are allowed, whether those actions require human approval, and how they can be stopped. Category membership as an AI agent is a topic label, not permission to act in a buyer environment.

How is an AI agent different from workflow automation?

Workflow automation follows a designed path, even if a model fills a step. Agents choose steps toward a goal. Both can write to systems; the control model differs. Do not treat an RPA bot or a predefined workflow as an open-ended agent in procurement language.

Should agent actions require human approval?

Human approval is a control, not a default. Buyers should specify which action classes need approval, who can grant it, and whether the agent can proceed unattended after a session starts. Independent assessment records the approval model that was evidenced.

What evidence should buyers request from an AI-agent supplier?

Request the named product, permitted actions, logging, approval model, independent assessment depth if any, and the live certificate record rather than a badge image. Supplier-stated answers are not the same as documented, demonstrated or independently verified evidence.

How should prompt injection and tool-output attacks be controlled?

Agents that read untrusted content or tool output can be instructed to exfiltrate data or take writes. Buyers should ask what is treated as untrusted, whether tool output can change the plan, and what tests were run. Scanner marketing is not the same as independent testing.

What logging should an AI agent provide?

Buyers should be able to see who the agent acted as, which tool was called, what data was sent, what changed, and when. Logs that omit write actions or store raw customer prompts without access control are incomplete evidence.