AI agents companies, products & suppliers

AI agents are systems that plan steps and call tools or browsers to complete a goal, rather than only drafting text. They are bought when work requires acting in other systems. The procurement question is which actions are allowed, logged and reversible.

What are AI agents?

AI agents are systems that plan steps and call tools or browsers to complete a goal, rather than only drafting text. They are bought when work requires acting in other systems. The procurement question is which actions are allowed, logged and reversible.

What problems does it solve?

Automation that still needs a human to click through SaaS tools, with no audit trail when a bot does it instead.

Typical business use cases

  • Research plus write-back
  • Browser workflows
  • Multi-app operations

Important capabilities

  • Planning
  • Tool use
  • Memory
  • Approval gates

What buyers should evaluate

  • Action allow-list
  • Human approval
  • Observability
  • Identity of the agent

Risks and governance considerations

Unauthorised writes, prompt injection via tool output, and unattended spend.

Procurement checklist

  • Permitted tools
  • Kill switch
  • Logs
  • Identity

Relevant AI Trustmark assurance

Agents that can take actions are scoped with a higher impact class than text-only assistants.

Methodology · How verification works

Companies and providers

Claimed suppliers appear first so buyers can start with listings the company has taken ownership of. Payment does not buy this order.

  • Amazon Web Services

    Amazon Web Services is Amazon's cloud division selling compute, storage, Bedrock model hosting and related AI infrastructure. Public pages cover regional cloud services for builder

  • Atlassian

    Rovo is Atlassian's AI teammate/search and knowledge layer across Jira, Confluence, and connected work apps. Public marketing also emphasises teamwork graph across Atlassian suite.

  • Automation Anywhere

    Automation Anywhere is a US enterprise automation company selling robotic process automation and related AI agent software. Public marketing covers attended and unattended automati

  • Bardeen

    Source leads with our agentic web scraper, qualify them with AI and reach them with contact enrichment. Bardeen is used for AI agents work. Bardeen publishes product information at

  • Barnacle Labs

    Barnacle Labs is a London applied AI engineering consultancy helping enterprises build production AI agents and sovereign AI systems (ex-IBM Watson EU CTO founding team). Barnacle

  • Cloudflare

    Cloudflare publishes Cloudflare DLP, Cloudflare Agents SDK MCP Support, and Cloudflare Workers AI as named AI products. Cloudflare is used for Agent integration / MCP and AI agents

  • Google

    Google is a US technology company that sells consumer and cloud AI products, including Gemini, Search, and related developer APIs on Google Cloud. Google publishes Imagen, Gemini f

  • Manus

    Manus is the action engine that goes beyond answers to execute tasks, automate workflows, and extend your human reach. Butterfly Effect Pte. Ltd..im, AI agents. Manus publishes pro

  • Microsoft

    Microsoft Corporation sells Windows, Azure, Microsoft 365 and Copilot AI products. Public pages cover cloud, productivity and developer APIs used by enterprises and consumers. Micr

  • Neurons Lab

    Neurons Lab helps financial institutions move from AI-curious to AI-enabled with training programmes and custom AI agents for regulated environments; AWS Advanced Partner claims. N

  • OpenAI

    OpenAI is a US AI research company that sells hosted assistants, APIs and developer tools, including ChatGPT and the OpenAI API. OpenAI publishes ChatGPT Work, omni-moderation, and

  • OpenHands

    Meet OpenHands, the open-source, model-agnostic platform for cloud coding agents. Automate real engineering work securely and transparently. OpenHands is used for AI agents work. O

  • Relay.app

    Relay.app publishes Relay.app as a named AI product. Relay.app is used for AI agents work. Relay.app is grouped with AI agents suppliers. Public product pages are published at rela

  • Relevance AI

    Deliver maximum ROI through optimized specialist agents. Build agents for sales, customer success, marketing and HR, and run millions of daily tasks on one platform. OnSearch Pty L

  • Salesforce

    Salesforce sells CRM cloud software with Einstein and Agentforce AI features. Public pages cover sales, service and marketing clouds used by enterprises. Salesforce publishes Agent

  • ServiceNow

    ServiceNow sells workflow software for IT, customer and employee operations, with Now Assist AI features. Public pages cover enterprise workflow platforms. ServiceNow publishes Ser

  • UiPath

    UiPath is an enterprise automation company selling robotic process automation, API integration and related AI features. Public marketing covers desktop and server digital workers f

  • Zapier

    Build and scale AI workflows and agents across 9,000+ apps with Zapier—the most connected AI orchestration platform. Zapier publishes Zapier Agents and Zapier MCP as named AI produ

Products

Claimed products appear first. Ranking packs and payment do not change this list.

Also used in this category

These products have a different primary category so they do not compete for the same ranking queries. They are listed here because buyers still encounter them in this job.

Related categories

Relevant procurement and assurance guides

Frequently asked questions

How do agents differ from workflow automation?

Workflow automation follows a predefined graph. Agents choose steps. Both can write to systems; the control model differs.

What are AI agents?

AI agents are systems that plan steps and call tools or browsers to complete a goal, rather than only drafting text. They are bought when work requires acting in other systems. The procurement question is which actions are allowed, logged and reversible.

What should buyers check when an AI agent can take actions?

Ask which tools, systems and write actions are allowed, whether those actions require human approval, and how they can be stopped. Category membership as an AI agent is a topic label, not permission to act in a buyer environment.

How is an AI agent different from workflow automation?

Workflow automation follows a designed path, even if a model fills a step. Agents choose steps toward a goal. Both can write to systems; the control model differs. Do not treat an RPA bot or a predefined workflow as an open-ended agent in procurement language.

Should agent actions require human approval?

Human approval is a control, not a default. Buyers should specify which action classes need approval, who can grant it, and whether the agent can proceed unattended after a session starts. Independent assessment records the approval model that was evidenced.

What evidence should buyers request from an AI-agent supplier?

Request the named product, permitted actions, logging, approval model, independent assessment depth if any, and the live certificate record rather than a badge image. Supplier-stated answers are not the same as documented, demonstrated or independently verified evidence.

How should prompt injection and tool-output attacks be controlled?

Agents that read untrusted content or tool output can be instructed to exfiltrate data or take writes. Buyers should ask what is treated as untrusted, whether tool output can change the plan, and what tests were run. Scanner marketing is not the same as independent testing.

What logging should an AI agent provide?

Buyers should be able to see who the agent acted as, which tool was called, what data was sent, what changed, and when. Logs that omit write actions or store raw customer prompts without access control are incomplete evidence.