Enterprise copilots companies, products & suppliers

Enterprise copilots sit inside an existing business application and help staff complete work in that system of record — Microsoft 365 Copilot, SAP Joule, ServiceNow Now Assist, Moveworks. They are not a standalone chat website and not a bot-builder platform. Buyers comparing 'enterprise copilots' should not land on the ChatGPT or Claude consumer apps.

What are Enterprise copilots?

Enterprise copilots sit inside an existing business application and help staff complete work in that system of record — Microsoft 365 Copilot, SAP Joule, ServiceNow Now Assist, Moveworks. They are not a standalone chat website and not a bot-builder platform. Buyers comparing 'enterprise copilots' should not land on the ChatGPT or Claude consumer apps.

What problems does it solve?

Work is already in Office, ERP, ITSM or CRM, but staff still copy context into a separate chatbot.

Typical business use cases

  • In-app drafting
  • Record summarisation
  • Employee service inside ITSM
  • Cross-app actions with the host system's permissions

Important capabilities

  • Host-app context
  • Permission inheritance
  • Admin of the parent suite
  • Optional agents inside the suite

What buyers should evaluate

  • Which host system it lives in
  • Whether it uses that system's ACLs
  • SKU bundling
  • Audit in the parent platform

Risks and governance considerations

A copilot that can write to the system of record without the same controls as a human user.

Procurement checklist

  • Host application
  • Write vs draft permissions
  • Logging
  • Licence attachment to existing seats

Relevant AI Trustmark assurance

Assessment is of the deployed copilot SKU in its host system, not of a generic chat UI.

Methodology · How verification works

Companies and providers

Claimed suppliers appear first so buyers can start with listings the company has taken ownership of. Payment does not buy this order.

  • AI BuildClaimed

    AI Build Group Ltd is a UK AI product and delivery company. It builds and sells governed AI software and services for organisations, including OfficeMaker document generation, HCL

  • Aisera

    Aisera enables businesses to deliver transformative work experiences, boost employee productivity, and reduce operational costs with its award-winning AI agent platform. Aisera pub

  • Amazon Web Services

    Amazon Web Services is Amazon's cloud division selling compute, storage, Bedrock model hosting and related AI infrastructure. Public pages cover regional cloud services for builder

  • Anthropic

    Anthropic is a US AI safety and research company that develops the Claude assistant family and related APIs. Anthropic publishes Claude Computer Use, Claude Sonnet 5, and Claude Op

  • Fujitsu

    Fujitsu provides IT services and AI solutions with a substantial UK public-sector and enterprise delivery footprint. Fujitsu publishes Fujitsu AI / Uvance services as named AI prod

  • Google

    Google is a US technology company that sells consumer and cloud AI products, including Gemini, Search, and related developer APIs on Google Cloud. Google publishes Imagen, Gemini f

  • IBM

    International Business Machines Corporation sells hybrid-cloud software, Granite models and enterprise AI tooling. Public pages distinguish IBM software and models from IBM Consult

  • Kore.ai

    Kore.ai, a leader in enterprise AI, helps businesses accelerate outcomes across customer service and employee productivity with agentic AI. Kore.ai publishes Kore.ai AI for Work as

  • Mastek

    Mastek is a digital and cloud transformation partner helping enterprises with AI and digital programmes (UK-listed heritage). Mastek publishes Mastek digital & AI transformation as

  • Microsoft

    Microsoft Corporation sells Windows, Azure, Microsoft 365 and Copilot AI products. Public pages cover cloud, productivity and developer APIs used by enterprises and consumers. Micr

  • Moveworks

    Moveworks is the AI Assistant platform for your entire workforce to find answers instantly and automate tasks end-to-end in seconds across every business app. Moveworks publishes M

  • NTT DATA

    NTT DATA provides global digital and AI consulting/integration services with a large UK delivery organisation. NTT DATA publishes NTT DATA AI services as named AI products. NTT DAT

  • OpenAI

    OpenAI is a US AI research company that sells hosted assistants, APIs and developer tools, including ChatGPT and the OpenAI API. OpenAI publishes ChatGPT Work, omni-moderation, and

  • Public Digital

    Public Digital is a global consultancy with UK roots helping governments and large institutions navigate digital and intelligence-era transformation. Public Digital Limited.digital

  • Sana

    Chat, search, and interact with all your knowledge — even your meetings. Sana publishes Sana AI, Sana Learn, and Sana Agents as named AI products. Sana is used for Enterprise copil

  • SAP

    SAP sells enterprise resource-planning software with Business AI features. Public pages cover S/4HANA, industry clouds and embedded AI for operations. SAP publishes SAP Ariba, SAP

  • ServiceNow

    ServiceNow sells workflow software for IT, customer and employee operations, with Now Assist AI features. Public pages cover enterprise workflow platforms. ServiceNow publishes Ser

  • Sopra Steria

    Sopra Steria is a major European tech consultancy and systems integrator offering digital transformation and AI services with substantial UK public-sector presence. Sopra Steria pu

  • Version 1

    Version 1 markets AI-first digital transformation powered by expert people, with strong UK/Ireland delivery presence. Version 1 publishes Version 1 AI-first transformation as named

  • Writer

    WRITER is the enterprise AI agent platform trusted by Fortune 500 companies, built to help teams execute and scale on-brand, compliant work. Writer publishes Writer AI HQ as named

Products

Claimed products appear first. Ranking packs and payment do not change this list.

Also used in this category

These products have a different primary category so they do not compete for the same ranking queries. They are listed here because buyers still encounter them in this job.

Related categories

Relevant procurement and assurance guides

Frequently asked questions

How is this different from enterprise AI chatbots?

Chatbots are a conversational product or bot platform the organisation deploys. Copilots are features inside another system of record. ChatGPT Enterprise is a chatbot; Microsoft 365 Copilot is a copilot.

What are Enterprise copilots?

Enterprise copilots sit inside an existing business application and help staff complete work in that system of record — Microsoft 365 Copilot, SAP Joule, ServiceNow Now Assist, Moveworks. They are not a standalone chat website and not a bot-builder platform. Buyers comparing 'enterprise copilots' should not land on the ChatGPT or Claude consumer apps.

Why do buyers need to know which model providers sit behind an AI product?

Most products depend on named models or APIs. Buyers should identify those providers, where data is sent, and who is accountable when a model version changes. A supplier that cannot name material model providers is not ready for high-assurance procurement.

What model or provider changes should a buyer insist on being told about?

Material change usually includes a new model family, new region, new subprocessor, new write-capable tool, or a change that affects logging, privacy or human oversight. Those changes should trigger evidence refresh rather than a silent release.

How should buyers verify where AI customer data is processed?

Ask for the named processing locations, cloud regions and any subprocessors that see prompts, files or outputs. A directory listing is not evidence of residency. Independent assessment records the locations that were in scope on the assessment date.

Does a TrustMark on one product cover the rest of the company?

No. Independent assessment is scoped to the named organisation and, where relevant, the named product. Category pages list suppliers as a topic label. They do not imply that every listed company has been assessed.

What incident-handling evidence is useful for AI suppliers?

Buyers should see how AI-specific failures are detected, contained and notified — including unsafe outputs, data leakage and unauthorised agent actions. An incident policy that never mentions models, prompts or tools is incomplete for this class of product.

What security testing evidence should buyers request for an AI product?

Ask what was tested, against which version, whether prompt-injection, data-exfiltration and tenant isolation were in scope, and where failed prompts were stored. A generic ISO certificate or a vendor scanner screenshot is not by itself an AI TrustMark assessment.